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unforgettable experience.

For any queries please fill out the contact box and one of our representatives will be in touch to assist you. 

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  • How to use our electric blinds
    If you are in a suite with Velux windows, we have specially fitted black out blinds installed for your comfort. To use the blackout blinds simply press the arrows up and down to operate Below is a demonstrative video
  • How to use our smart locks
    Please watch this demonstrative video below: To use the lock Touch keypad with the palm of your hand or fingers to activate Input a registered User PIN Code Rotate the knob to enter
  • What is a cleaning fee
    A cleaning fee is a standard charge that helps ensure the property is thoroughly cleaned and maintained between guests. This fee covers the costs of professional cleaning services, laundry, and restocking essentials, so you can enjoy a comfortable and welcoming space during your stay. In accommodations such as hotels, the cleaning fee is usually included in the overall price, however, the only difference for us is that we break it down. When booking through a platform, the cleaning fee will be itemised for you.
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